Talk

Do You Talk Like a “Valley Girl?”

If you watch any teenage movie – you will probably notice that many people speak with a questioning or “up” tone at the end of SO MANY SENTENCES. You may also notice that both men and women in business talk that way and don’t even realize it. “Up tone” makes you sound unconfident. So – […]

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Be Heard Through The Glass Ceiling – Cluttering

Do people have difficulty understanding you when you speak? This issue may arise due to a little known problem — “Cluttering”. Cluttering refers to a syndrome which includes habits such as speaking very quickly and dropping sounds and syllables, and lack of pausing between words and sentences. Here’s the solution — 1 First is to […]

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Be Heard Through The Glass Ceiling – Using Uptone

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Did You Lose Out On a Promotion?

Did you lose out on a promotion because of poor “communication skills?” Many of my clients tell me that this is the case, but they don’t always know what their boss meant by “communication skills.” This, of course, could mean many things, but very, often it means that when you speak, your listeners don’t understand, […]

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How To Get Your Audience Wanting More

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THE, THIS, THESE, THOSE, THEM AND WITH

The words above, the, these, this, them, those and with come up constantly in English. We use them over and over, hundreds of times a day. By just learning to pronounce “th” correctly, you are going to improve the sound of your English greatly. However, if you do not pronounce “th” correctly, you risk sounding much […]

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More Speaking Techniques From Obama

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“THE” AND “A” IN ENGLISH

Why do we need these words, anyway? Many excellent foreign speakers of English still forget to use the words ‘a’ and ‘the’.  Why?  Because they aren’t in your language.  But, they are in English, like it or not, and you do sound much more articulate and with fewer grammar errors by using them. Here’s an […]

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Learning Obama’s Speaking Techniques

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Customer Service Communication

Are you a CSR/Customer Service Representative? Do you work in a Call Center? Are you on the telephone all day? If you are, here are some important tips that will help you sound clear and confident and will help you excel at your job. Tip #1: To have a confident voice, always take a deep […]

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OUTSTANDING VIDEO AND PHONE CONFERENCING

In today’s world, more and more business communication takes place via  webinar and teleconferencing. Consequently, the way you speak, your pacing and tone, the sound of your voice and your pronunciation, all become more important, especially because we don’t have other communication cues, such as body language facial expression and eye contact to help deliver […]

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Networking Nightmares

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Speed, Speed, Speed–

Speed definitely applies to what we want from computer technology, but does not apply to the way we should talk. Do you feel pressure to talk quickly, without pausing, at business meetings because someone may interrupt and you wont be able to make your point?  This can be especially true if English is not your […]

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MAKE YOUR ACCENT AN ASSET

Your accent tells people  about  your culture and identity , and that you are bilingual – or trilingual! You can be proud of your accent.  Your accent becomes an asset when there are no mispronunciations, the pacing isn’t too fast, choppy or slow,  and the rhythm gets your message across. Learn the skills you need […]

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What to talk about when you don’t know what to talk about

What do you say after you say “hello”? Before a cocktail party or networking event, do some homework.  It’s so easy these days with the Internet.  If it’s a company sponsored event find out what the company is up to regarding charity work, if there were any interesting new hires, and/or read the AGM keynote. […]

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