So much business is done over the phone these days – that your VOICE has now become one of your “make it or break it” assets.
Here’s how to make your voice effective over the phone:
1. Always breathe out when you speak – and focus on using the deeper vocal tones rather than the high pitched tones. This will make your voice command attention.
2. Put a “smile” in your voice- listeners will feel an instant connection to your messaging.
3. use strong intonation – stress important words , and pause to let your message “sink in”