How to Prevent Telephone Hangups – Tip #1

In this video, Bonnie Gross, President of SpeechScience International, provides some tips on how to prevent telephone hangups when speaking to a customer. Bonnie’s first tip includes to pronounce your consonants clearly so that people understand what you are trying to say. Try it! For more tips, visit or call Bonnie Gross at 416-323-3881.

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